Appels d'urgence

Emergency Line

Emergency and crisis management line

Mobilization in an emergency to help you manage the crisis 

Looking for an effective way to resolve difficult situations? As soon as an emergency arises, we take your calls and immediately ask the members of the crisis unit to intervene as soon as possible. 

Telmatik is your specialist for managing real-time communications when mobilizing your teams. emergency response since 1994. 

Our solutions are based on leading practices and robust emergency communication processes. In addition, our platform is configurable to adapt to all your needs. 

Why use an emergency mobilization line?

  • To manage and control the mobilization process of your emergency plan. 
  • To improve your communications and your response time. 
  • To reduce your risks and your responsibilities. 
  • To reduce the stress level of your emergency teams. 

Who should use an emergency mobilization line?

  • You are the manager of security, operations, finance, health and safety manager or risk management manager. 
  • You are a company, a government or an institution that wants to be responsible and efficient in the management of emergencies and its emergency plan.

What distinguishes Telmatik’s emergency line?

  • Allows you to regain control of your mobilization process. 
  • Allows you to manage escalations and success criteria by type of event. 
  • Allows you to manage your stakeholders, their replacement as well as your guards. 
  • No dependence on from a phone provider or device 
  • Simple and cost effective 

What communication options are available? 

  • Email 
  • Automated call (robocall) to mobile, office, home, cottage, etc. 
  • SMS Pager
  • Fax 
  • BixoMobile application (iOS, Android and Chrome) 
  • Personalized call from an agent from the Telmatik Intervention Center 
  • Concierge service with a dedicated agent from the Telmatik Intervention Center

Each second counts! 

  • Availability of agents at all times (7 days a week, 24 hours a day). 
  • Escalation according to the level of urgency of the situation 
  • Professional team of telephone operators capable of great empathy - our agents are needed to handle each case professionally 

Activate this service in just 24 hours

  • This service is offered 24 hours a day, 365 days a year 
  • One month free of charge
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